Shasta Pools - Workmanship issue with waterproofing spa causing calcium leaching from waterline tile
Just completed construction of new build shasta pool.There were two issues that Shasta has not provided resolution yet.
First, there are two stains in the interior finish at the bottom of the pool near main drain. There have been 3-4 people out to assess, each one says they will need to send a diver to assess in the water. 2 weeks has gone by, no diver to assess. Secondly, there is calcium leaching from the waterline tile under the spa spillway, at the same level as the spa bench.
From my photos during construction, shasta did not waterproof the entire spa, just the back of the bench seat, that's it. now that the water in in the spa it is causing calcium to leach out to the waterline tile on the pool at the same level as the bottom of the spa bench seat. Shatsa is telling me this is from calcium buildup in the water. i checked, calcium level is low or normal.
They indicated I would need to clean it on a regular basis and asked if I had had a pool/spa before. Yes for the last 30 years.
Workmanship was poor and in this case I believe Shasta sub-contractor did not do a proper installation of the waterproofing material in the spa, and after only 10 days of water in the pool this problem started to occur.Calcium buildup can't happen that quickly, especially when the calcium content in the water in low.
More Review Details
What I liked
What I disliked
- Customer service
You May Also Like
- "Flooded basement weekly, sloppy work beyond, constant puddle in garage that I step in daily, because they ignored my request for a drain and 'sloped' the garage, which clearly they..."
- "3/4/2015First and for most - if you get these filters pay with a credit card or open their credit card. When you have issues and want them off your house..."
- "I closed on a new construction Pulte home in Phoenix on August 2. On September 8 after morning rain, I discovered an area of 13'out from the patio is..."
- "I bought woodworking plans from an online retailer called TheGeekPub.What I received was a bunch of stolen plans! Plans they downloaded from reputable websites and then bundled without permission into a..."
- "I buy pretzels from here all of the time. This is what my sister always wants for Christmas. We pretty much love them. I just bought a basket..."
- "Your store in NJ did honor the $ 300.00 gift card which was given to me from Chicago store for purchasing the $ 6000 worth of furniture last year and..."
- "The bottom line - Nest makes fantastic, state-of-the-art, reliable products. I own 2 of the thermostats and just installed 5 outdoor nest cams at $200 / cam. The problem is..."
- "I am posting this review for my Son who has had a Very Negative experience with Ziebart Poe Ave. (Vandalia, Ohio) & Ziebart Troy, Ohio. Avoid Ziebart &..."