Shasta Pools Swimming Pool Installation Reviews

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Shasta Pools - Workmanship issue with waterproofing spa causing calcium leaching from waterline tile
Shasta Pools - Workmanship issue with waterproofing spa causing calcium leaching from waterline tile
Shasta Pools - Workmanship issue with waterproofing spa causing calcium leaching from waterline tile
Shasta Pools - Workmanship issue with waterproofing spa causing calcium leaching from waterline tile
Shasta Pools - Workmanship issue with waterproofing spa causing calcium leaching from waterline tile
Just completed construction of new build shasta pool.There were two issues that Shasta has not provided resolution yet. First, there are two stains in the interior finish at the bottom of the pool near main drain. There have been 3-4 people out to assess, each one says they will need to send a diver to assess in the water. 2 weeks has gone by, no diver to assess. Secondly, there is calcium leaching from the waterline tile under the spa spillway,...
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I didn't like
  • Customer service
  • Workmanship
#901013
Lisa Kennedy I am a customer of Shasta Pools and could not be more dissatisfied with the customer service and production of our new pool. As a paying customer of a major home improvement Shasta Pools has not honored their promise or mission statement. One or two issues and maybe even three are acceptable to me, but continued issues and poor response by a company of such is absolutely unacceptable. Right down to the very last phase this company...
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I didn't like
  • Shasta family members
  • Salesman betrayed my trust and good faith
  • Sales
#859385