Product: Shasta Pools Swimming Pool Installation Clear all filters (9 of 9 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
So my sales man Gregg was fantastic.He took so much time and designed our dream pool as we wanted it. We got a.loan and signed our contract. We were told that with in 5 days we would hear from the construction division of the company.... It was 3 weeks and I called...
Read more
2.4
Product
Shasta Pools Swimming Pool Installation
#1202927
Reply to reviews
Stay away!!I thought using a big name would have made it simple and good quality. I was going to use a subcontracting company would have been cheaper. But I fell for this BIG name. Now I’ve paid more for less. They use contractors just like everyone else, even though...
Read more
5.0
Product
Shasta Pools Swimming Pool Installation
#1192101
Reply to reviews
Show

Shasta Pools - Worst Pool company ever

11 weeks into a promised 6 week build. Superintendent was a ***, never came around until everything hit the fan and his boss Ed was the worst idiot ever to deal with, Go to presidential pools, they did our first pool and we’re great in every way,
Product
Shasta Pools Swimming Pool Installation
#1142140
Reply to reviews
Show

Shasta Pools - 00000 STARS!!!

We are in 11+ weeks in contract and still looking at a spray painted blue outline of the pool that is to be completed at 16-18 weeks! Not to mention the blue diagram on the ground had to be corrected due to their mistake. I do not recommend SHASTA POOLS. I should have listened to friends and personal experience of others.
1.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website
Product
Shasta Pools Swimming Pool Installation
#1130630
Reply to reviews
Jason salesman assured my wife and I we would be swimming by end of july or first week of august......sept ember is almost here still no pool....now I have a new person in charge of my job and so far I have had my yard painted with the layout of the pool three times...
Read more
Product
Shasta Pools Swimming Pool Installation
#1092636
Reply to reviews
Shasta Pools - Not s good start
Shasta Pools - Not s good start
Shasta Pools - Not s good start
Shasta Pools - Not s good start
Our sales person recommended Shasta Pools. Shasta Pool helped us design and planning of our pool. I originally wanted a 7' depth pool but because it would cost extra went with 6' depth. We get a copy of the contract and they are charging us extra for additional depth...
Read more
Anonymous
Anonymous

The issue has been resolved. A miscommunication on both parts.

Lisa04lynn07
Lisa04lynn07

Depth "over 6' up to 9' depth"

4.0
Product
Shasta Pools Swimming Pool Installation
#1079817
Reply to reviews
Shasta Pools is the worst company I've ever done business with. I will be filing a complaint with the BBB and AZ board of Contractors. They made many unkept promises. The lack of care they take is unparalleled. Skip is someone who works there and his job is to make...
Read more
1.0
Product
Shasta Pools Swimming Pool Installation
I didn't like
  • Salesman betrayed my trust and good faith
  • Workmanship
  • Sales
#1034515
Reply to reviews
Shasta Pools - Workmanship issue with waterproofing spa causing calcium leaching from waterline tile
Shasta Pools - Workmanship issue with waterproofing spa causing calcium leaching from waterline tile
Shasta Pools - Workmanship issue with waterproofing spa causing calcium leaching from waterline tile
Shasta Pools - Workmanship issue with waterproofing spa causing calcium leaching from waterline tile
Shasta Pools - Workmanship issue with waterproofing spa causing calcium leaching from waterline tile
Just completed construction of new build shasta pool.There were two issues that Shasta has not provided resolution yet. First, there are two stains in the interior finish at the bottom of the pool near main drain. There have been 3-4 people out to assess, each one says...
Read more
Product
Shasta Pools Swimming Pool Installation
I didn't like
  • Workmanship
  • Customer service
#901013
Reply to reviews
Lisa Kennedy I am a customer of Shasta Pools and could not be more dissatisfied with the customer service and production of our new pool. As a paying customer of a major home improvement Shasta Pools has not honored their promise or mission statement. One or two...
Read more
Product
Shasta Pools Swimming Pool Installation
I didn't like
  • Management
  • Shasta family members
  • Sales
#859385
Reply to reviews