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Be aware that Shasta Pool Lifetime Warranty is not actually a lifetime warranty. When the cement crumbled on the side of the pool from poor construction I was told that because of the age of the pool the repairs would not be done. However, they did offer to refer me...
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Anonymous
Anonymous

Shasta's Limited Lifetime Warranty never has covered the interior finish of the swimming pool because owners take care of their own water chemistry. The life, integrity and pe...

#310126
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We were notified today that our "lifetime warranty" was being cancelled because we rented out house out while I was on sabbatical out of State. Our understanding was that the warranty would be honored "as long as we owned our house". Buyer beware: Shasta's...
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Anonymous
Stay away from Shasta

Dan, I am in the same situation as you are. We have a Shasta pool and we run into countless problems and we were told our warranty was void because of the rental. Like yo...

Anonymous
AZ

Dan53 are you ***? Did you think with a lifetime warranty you have carte blanch and would never incur any expense on your pool? You sound liberal and sounds like you feel en...

#245653
Reply to reviews
Shasta pools suck! 8weeks into it and they havent even broken ground yet! They lie and BS and pass the buck around so no one person is responsible. Hate them! Poor business ethics and poor mangment. They come to your housengive you a quote, say it takes three weeks for...
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Anonymous
Anonymous

They were a year late for my pool, nothing but excuses, damange, errors and poor remedies. I ended up changing out the quick chlor, nothing but expensive problems, and lifeti...

Anonymous
As

From the time I signed contract to this point it's been 4 weeks and my pool is all but done. Waiting for final inspection then comes the Shasta stone. I am very happy with my ...

#245367
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Upon purchase of the pool, there were items that were not addressed with the drainage of my yard, apparantly the excavation crew was too good to use a shovel. The bobcat took out some of the sides of the hole for the pool, so we were charged for extra concrete. When...
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#240720
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QuikChlor system never worked as advertised. One of the biggest lies sold to consumers! BEWARE!!! Replacement cells unavailable at Shasta stores. Dispute between manufacturer and Shasta Industries. Had to fight to get "guaranteed" decking re-done (re-surfaced). Claimed...
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Anonymous
disappointed shasta customer

Had shasta Put in a pool 5 years ago. Had nothing but trouble. Three motors put in and the pool heater was replaced and I am not kidding 4 times and it still doesn\'t work. Af...

#231059
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We bought a new Pulte home and they recommended a Shasta pool. Of course, Pulte Mortgage will also now only finance a Shasta pool in their contract ( this is what they told me when I was applying for my home loan). I guess there is some money exchange there......
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Anonymous
tom,

im with you barry,ive got staining ,and the pavers around the pool took 5 time before they were done right ,i called a month ago about the staini9ng and a water float issue se...

Anonymous
joee

maybe theyshould call themselves shafta pools

#133067
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