Be aware that Shasta Pool Lifetime Warranty is not actually a lifetime warranty. When the cement crumbled on the side of the pool from poor construction I was told that because of the age of the pool the repairs would not be done. However, they did offer to refer me...Read more
We were notified today that our "lifetime warranty" was being cancelled because we rented out house out while I was on sabbatical out of State. Our understanding was that the warranty would be honored "as long as we owned our house". Buyer beware: Shasta's...Read more
Shasta pools suck! 8weeks into it and they havent even broken ground yet! They lie and BS and pass the buck around so no one person is responsible. Hate them! Poor business ethics and poor mangment. They come to your housengive you a quote, say it takes three weeks for...Read more
Upon purchase of the pool, there were items that were not addressed with the drainage of my yard, apparantly the excavation crew was too good to use a shovel. The bobcat took out some of the sides of the hole for the pool, so we were charged for extra concrete. When...Read more
QuikChlor system never worked as advertised. One of the biggest lies sold to consumers! BEWARE!!! Replacement cells unavailable at Shasta stores. Dispute between manufacturer and Shasta Industries. Had to fight to get "guaranteed" decking re-done (re-surfaced). Claimed...Read more
We bought a new Pulte home and they recommended a Shasta pool. Of course, Pulte Mortgage will also now only finance a Shasta pool in their contract ( this is what they told me when I was applying for my home loan). I guess there is some money exchange there......Read more
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