filters
state:
Show
city:
Show
product:
Show
We hired Shasta to replaster our pool. One of the things they charged us for was a new suction line. We were told connecting a cleaner to a suction line in the middle of the pool would work better than hooking up to the skimmer on the end. To make a long story...
Read more
#716009
Reply to reviews
I had Shasta pools install my pool in December of 2011. Recently my o-ring on the main cartridge tank broke. Went to Leslie's pool thinking it would be an easy buy and fix. Needless to say I was COMPLETELY wrong. I contacted 4 different stores and not one of them could...
Read more
1.0
#687886
Reply to reviews
Shasta Pools clearly discloses within the language of their Limited Lifetime warranty that the items listed under the policy are the items covered. Since the pool owner has the responsibility of caring for the water balance (which affects the longevity of the interior...
Read more
#655472
Reply to reviews
ON two previous occasions Shasta left messes in front of my house without regard, The first dirt in front of my driveway when loading up excavation equipment, the second left over mess in the gutter from the concrete pumping equipment. AND, now for a third time, my...
Read more
Anonymous
Anonymous

Just jealous you can't afford a pool, or a garage it seems.Wah, Wah, Wah

#618391
Reply to reviews
I signed a remodel contract with Shasta remodel department, salesman was great until we signed the contract. We agreed upon all new interior, all new equipment was cut and replaced at the ground and a new functional light. They advertise 30 days to a new pool, it took...
Read more
1.0
#576476
Reply to reviews
Normally i do not write reviews, but i feel compelled to share this with EVERYONE...I bought a pool from Shasta, it has been the worst purchasing experience I've ever had. I encourage everyone to thoroughly go thru the details of pool building process before they sign...
Read more
Anonymous
Anonymous

I thought I was the only person who lived the nightmare of Shasta. They took a year to build my pool, damaged my yard, did not follow-up with problems and now continual warra...

2.0
#539133
Reply to reviews
Purchased a new Shasta Pool approximately 15 years ago. About 7 years ago, the water feature developed a leak. Since then unable to use the water feature. Have discussed with Shasta Service and Service Manager multiple times and every time we were told that the...
Read more
Anonymous
Anonymous

Hmmm, never seen a labor warranty with any pool company in the whole valley that extends beyond 5 years. I'd guestimate about 70% of pool builders in business 15 yrs ago are ...

#510119
Reply to reviews
We are the original owners of a Shasta Pool and since they sold all their retail outlets to Leslie Pool Supply they are no longer warranting any of the parts they previously warranted. In fact Leslie Pool Supply said they transferred all the previous customer info over...
Read more
Anonymous
Anonymous

It is unfortunate that this has occurred but Shasta Pools does stand behind their pool warranties. The key is you need to go through Shasta for your parts and equipment and n...

Anonymous
Anonymous

They totally scammed me out of a 150$ rebate from APS. And do not return calls.

#438771
Reply to reviews
I have a Pacific Pool in home I purchased. It has cheap plumbing and construction. Previous Pacific owner went BK and opened Platinum Pools, so he won't fix issues on this one. I called Shasta and they were out a few days later and fixed about a half dozen problems and...
Read more
Anonymous
Anonymous

I hear ya, my Dolphin pool is...sinking and falling apart now. Waranty was long gone years ago. Patched a plumbing line way under the deck that had no PVC glue on the elbow ...

#336655
Reply to reviews
When I had my Shasta Pool built they should me one type of salt system then install this POS QuikChlor system. From the first year it was installed I have had nothing but problems. They cam out to look at it and told me it was dirty and needed cleaning so I cleaned it...
Read more
Anonymous
Rick D

All salt chlorinators have to be cleaned when calcium builds up, normally once a month. Not a whole lot of difference between all the salt systems out there. All are comprised...

Anonymous
Another ***ed owner of Shasta

I've had the same problems and found out the same thing about the cells. Now it keeps giving some error code r202 and it keeps shutting off. What a piece of ***!

#326591
Reply to reviews